Help and Support

My VIP Care and Support Center

Call Us
Customer Service

257-78 872202

Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
President Ntaryamira Day
Apr 6
Labour Day
May 1
Ascension Day
May 13
Independence Day
Jul 1
Assumption of Mary
Aug 15
Prince Louis Rwagasore Day
Oct 13
President Ndadaye's Day
Oct 21
All Saints' Day
Nov 1
Christmas
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 08:00-18:00
Saturday: 08:00-12:00
Sunday: Sunday
DHL Office
DHL Office
DHL Express - Burundi
DHL International Burundi
Boulevard de la Liberte
Bujumbura
+257 22 227272, +257 22 223425 or +257 22 227271

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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