Customs Invoice Tips
Your customs invoice plays an essential part in the customs clearance process!
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When you create international shipments with DHL Express, you include customs invoice (Commercial/Proforma) details, such as information about the goods you are shipping. DHL sends your shipment details (data) to customs authorities for them to:
- Assess duties and taxes to be paid
 - Screen the shipment for safety and security reasons
 - Stop or seize the shipment for further inspection when necessary
 - Check that the shipment contents match the invoice data
 - Enforce customs regulations as applicable
 
A shipment held by customs stops DHL from moving it until it is cleared, which could result in a significant delivery delay. This is why providing correct, high-quality customs invoice (Commercial/Proforma) information electronically to DHL is extremely important!
- What the goods are
 - What the goods are made of
 - What is the purpose of the goods
 - What the corresponding Harmonized System (HS) code is
 
Descriptions that are too vague or generic, can be considered unacceptable by customs. Such as:
- Parts, Gifts, Textiles or Samples
 
More precise descriptions are expected. For example:
- Women’s T-Shirt made of cotton
 
When you create your customs invoice in MyDHL+, our intuitive features help you accurately describe the items in your shipment!
- High service quality and lead-time performance for your shipments
 - Fast, automated clearance processes
 - Customs declaration process starting prior to shipment arrival
 - Complete and accurate customs processing and compliance
 - Avoiding additional manual data entry efforts
 - Avoiding clearance delays due to errors or missing information
 - Expedited risk assessment, such as identifying dangerous goods