Help and Support
My VIP Care and Support Center
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Call Us
Customer Service
+62-21-7917-3333
0800-1-333-333
Questions and support for shipment status, delivery and courier pickups.
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Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Chinese New Year
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Jan 22
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Ascension of Muhammad SAW
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Feb 18
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Day of Silence
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Mar 22
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Good Friday
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Apr 7
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!