This change has practical implications for shippers and receivers:

• Pricing strategies may need to be reviewed to account for customs duty
• Unexpected duties can lead to delivery delays or a poor experience for your customers
• Communicating landed costs clearly to your customers becomes more important than ever

To avoid delays and ensure your shipments clear customs smoothly:

• Ensure all shipments include accurate HS codes, goods values, detailed product descriptions and country of origin
• Factor in customs duty alongside VAT, handling fees and transport costs to understand your true delivery cost
• If you use the Import One Stop Shop (IOSS) scheme, the IOSS holder becomes the legal customs declarant and DHL Express clears shipments on your behalf, rather than the consumer. Ensure your IOSS registration details are provided to DHL and that DHL Express holds a valid Power of Attorney (POA). Without a valid POA, shipments may be delayed or unable to clear customs
• If you have a 欧盟 establishment or a 欧盟 representative, provide DHL Express with a valid POA to allow us to act on your behalf or the full details of your 欧盟 Representative for customs clearance. Although not legally required, a 欧盟 establishment will help your shipments clear smoothly and without disruption

Product identifier requirement

Effective 11月 1, 2026:

Product identifiers is a mandatory line-item field required to complete customs clearance. This is a unique code that identifies a specific product throughout the supply chain.

There are three types:

• Standardized manufacturer product identifier: based on internationally recognized standards such as Global Trade Item Number (GTIN), Manufacturer Part Number (MPN) or European Article Number (EAN). Optional to provide
• Non-standardized manufacturer product identifier: used when no standardized identifier is available. Sellers may use their own identifier, such as an internal Stock Keeping Unit (SKU). Mandatory to provide
• Merchant identifier: a unique code that identifies the seller behind each online order. Mandatory to provide

DHL Express 正在做些什么来提供帮助

DHL Express services to and within the 欧盟 remain fully operational. Our customs and regulatory teams are actively preparing for the 欧盟 Customs Reform.

We support you with:

• Customs expertise and regulatory guidance
• Tools to submit accurate shipment data
• Ongoing updates as 欧盟 legislation is finalized
• Contact with specialized professionals to set up a 欧盟 establishment

This is a mandatory regulatory change introduced by the 欧盟. It is not a DHL Express fee or policy.

欧盟国家:

奥地利, 比利时, 保加利亚, 克罗地亚, 塞浦路斯, 捷克共和国, 丹麦, 爱沙尼亚, 芬兰, 法国, 德国, 希腊, 匈牙利, 爱尔兰, 意大利, 拉脱维亚, 列支敦士登, 卢森堡, 马耳他, 荷兰, 波兰, 葡萄牙, 罗马尼亚, 斯洛伐克, 斯洛文尼亚, 西班牙, 瑞典.

European Commission: 欧盟 Customs Reform  
欧盟 targets low-value imports via e-commerce platforms: European Parliament