Help and Support

My VIP Care and Support Center

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Our Digital Assistant is available 24/7 to answer your questions.
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Customer Service

1588-0001 (within Korea)
1522-7500 (Automated Voice Service)

+82-2-6915-0801 (overseas)

Questions and support for shipment status, delivery and courier pickups.

General Query
Mon – Fri: 08:00 – 20:00
Sat: 08:00 – 16:00
Holiday: 08:00 – 18:00
Sun: Closed

Live Chat
Mon 08:00 – 20:00

More Call Options
More Call Options

Billing and Invoicing
+82 2 3275-4321 
Mon – Fri: 0830 – 1730
Sat, Sun, PH: Closed

Technical Support for Online Shipping
+82-2-1588-0001
Mon – Fri: 0900 – 1800
Sat, Sun, PH: Closed

Custom Clearance
DHL Express Digital Assistant
Mon – Fri: 0900 – 1700
Sat, Sun, PH: Closed

APPLE Shipment Delivery
+82 1588-0132
Mon – Fri: 0900 – 1800
Sat, Sun, PH: Closed

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Korean New Year Day, Day Before Seollal
Feb 9 - 12
Independence Movement Day, March 1st Movement
Mar 1
Election Day
Apr 10
Labor Day
May 1
Children's Day
May 6
Buddha's Birthday
May 15
Memorial Day
Jun 6
Liberation Day
Aug 15
Korean Thanksgiving Day
Sep 16 - 18
National Foundation Day
Oct 3
Hangul Proclamation Day
Oct 9
Christmas
Dec 25
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Holidays
DHL Office
DHL Office
DHL Express Korea, representative JiHun Han
299 Dongmak-ro, Mapo-gu
Seoul, Korea
04151
Business Registration Number: 105-86-19360

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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