Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Deepak Deepchand, Country Manager
"We always look at the opportunity to improve our service"
Teerukumaren Caroopen, Head of Customer Service
''Our greatest asset is the customer!. At DHL our goal as a company is to have customer service that is not just the best but legendary. Our customer's feedback are valuable to us''
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