Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Dirk Van Doorn, Country Manager

"At DHL Namibia we believe that customers are at the heart of everything that we do. We put our customers first and knowing that customers have a choice.

Our primary objective is putting our customer first and helping to create a more interconnected world and ensuring that our customers are successful."

Angeline Hochobes, Customer Services Manager
"We drive continuous improvement for our customers by putting ourselves in the customer shoes."
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