Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Amadou Diabaté, Country Manager Niger
Live the customer experience with us, and benefit from our products and services specially designed for your needs. Thank you for agreeing to share with us your requests, your impressions, or your opinions in order to take them into account. Your satisfaction remains our priority.
Mme Gado Mélika Hama, Head of Customer Service Niger
Live the customer experience with us, and benefit from our products and services specially designed for your needs. Thank you for agreeing to share with us your requests, your impressions, or your opinions in order to take them into account. Your satisfaction remains our priority.
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