Due to continued volatility in the fuel market and to maintain pricing accuracy and transparency, DHL will implement weekly fuel surcharge updates starting April 13 and continuing until further notice.

This change affects only the update frequency. The fuel surcharge calculation method, including the fluctuating 20-day rolling US Gulf Coast (USGC) average and the published fuel surcharge table, remains unchanged.

We are taking every step to protect our customers from unnecessary cost fluctuations and to ensure fair and predictable pricing.

Updated Legal Requirements for Parcels to Italy
Effective March 13, 2026, The Italian government suspended the regulatory fee of 2 EUR for goods delivered in Italy on low value imports (up to 150 EUR) until July 1, 2026 to allow time for IT system updates.
Charges applied before the suspension may qualify for a refund.
Effective April 1, 2026, the New Zealand Government introduces a fee of 2.21 NZD per shipment plus Goods and Services Tax (GST) of 15% for goods delivered to New Zealand that:
  • Originate outside of New Zealand
  • Have a declared customs value under 1,000 NZD
What you need to know
  • The fee may be paid by the sender, recipient, or other parties involved in the shipment.
  • Accurate declaration of origin and value is mandatory. Missing or incorrect information can cause delays, returns, or additional costs.
  • Recipients may need to provide information and pay the fee if the sender has not done so.

DHL will identify eligible parcels, collect the fee, and comply with reporting obligations. Non-payment will result in the parcel being returned to the sender.

This is a temporary surcharge ensuring operational continuity during a period of high demand.
Effective February 17, 2026 the Demand Surcharge is suspended
The suspension applies from all origins to all destinations and for all services in scope
DHL reserves the right to re-activate the Demand Surcharge. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.

In addition to the annual general price increase, DHL Express has reviewed its Customs Services and has made the following adjustments effective January 1, 2026:

Customs Services

  • Formal Clearance: Removed (previously 283 NOK per Day Definite shipment)

  • Multiline Entry: Number of free lines increased to 5 for Time Definite services (previously 2 free lines)

  • Clearance Processing: New fee introduced for all import shipments to Norway declared by DHL on behalf of an Entity importer: 79 NOK per shipment

DHL Express does not accept international shipments of Controlled Military Items subject to export controls.

This suspension does not include domestic shipments of Controlled Military Items or international shipments of licensed dual-use items.

If you are uncertain whether your shipment contains military items subject to export controls, please contact your national licensing authority (and/or the licensing authority in the country of origin and destination of the military items) to verify.