Effective: Dec 28, 2024, DHL Liability Limits terms will be updated to align with the International Civil Aviation Organization’s (ICAO) decision to increase the liability limits under the Montreal Convention. Compensation limits for cargo loss or damage will increase from 22 SDR/kg to 26 SDR/kg (~35 USD/kg).
View DHL Express Terms and Conditions of Carriage updated terms.
Qatar - Change of Tariff Classification Structure View DetailsQatar - Change of Tariff Classification Structure
Kuwait - Change of Tariff Classification Structure View DetailsKuwait - Change of Tariff Classification Structure
The new prices for DHL Express Services and Surcharges announced on December 1, 2024 will be effective January 1, 2025. Visit our Services and Surcharges pages for more information.
Optional Services - View Details
Customs Services - View Details
Surcharges - View Details
Annual Price Increase

Under our Global Pricing Policy, DHL Express conducts an annual review of the value of our services, taking into account inflation and increase in total operating costs in the countries where the company operates. We would like to inform you that prices for DHL Express services will be charged according to the renewed rates from January, 1 2025 in . Detailed information on the price changes will be published on the website in November 2024.

The rates for customers who work with us under contract will be updated according to the current terms of our collaboration.

The rates for customers who work with us under contract will be updated according to the current terms of our collaboration.

DHL Express does not accept international shipments of Controlled Military Items subject to export controls.

This suspension does not include domestic shipments of Controlled Military Items or international shipments of licensed dual-use items.

If you are uncertain whether your shipment contains military items subject to export controls, please contact your national licensing authority (and/or the licensing authority in the country of origin and destination of the military items) to verify.

To ensure operational continuity during a period of high demand, DHL will be activating a Demand Surcharge (formerly known as Peak Season Surcharge) effective September 15, 2024 until January 31, 2025.
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DHL has been alerted to the unauthorized use of its business name in SMS messages or emails asking receivers to download an application or access a link. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS with the phone number or forwarding the suspicious email to phishing-dpdhl@dhl.com, After reporting the fraudulent message, please delete it and under no circumstances should you download the application or click on the link.

View more information on fraud awareness