Help and Support

My VIP Care and Support Center

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Call Us
Customer Service

+249 183 777135 and/or +249 183 777500

Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
Independence Day
Jan 1
Coptic Christmas
Jan 7
Coptic Easter
May 2
Revolution Day
Jun 30
Dec 25
Hours of Operation
Hours of Operation
Sunday – Thursday: 08:30 -19:00
Friday: 10:00 -15:00
Saturday: 10:00 -15:00
DHL Office
DHL Office
DHL Worldwide Express
c/o Kam Air Services Ltd
House No. 10 Block DE 1/15
Nigomi St.
P.O. Box 8041

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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