Help and Support

My VIP Care and Support Center

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Customer Service

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Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Liberation Day
Jan 26
Remembrance of Archbishop Janani Luwum
Feb 16
International Women's Day
Mar 8
Good Friday
Apr 2
Easter Sunday
Apr 4
Easter Monday
Apr 5
Labour Day
May 1
Mother's Day
May 9
Martyr's Day
Jun 3
National Heroes Day
Jun 9
Father's Day
Jun 21
Independence Day

Oct 9

Dec 25
Boxing Day
Dec 26
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Hours of Operation
Hours of Operation
Monday – Friday: 08:30- 17:30
Saturday: 09:00- 14:00
Sunday: Closed
DHL Office
DHL Office
DHL International (Uganda) Ltd
Plot 54 Upper Kololo Terrace
Lugogo By Pass

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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