Following the U.S. Supreme Court’s ruling and the U.S. Customs and Border Protection (CBP) confirmation that IEEPA tariffs no longer apply to shipments entering the United States as of February 24, 2026, CBP has since announced that it will begin processing refund claims through a phased administrative approach, with Phase 1 of its Consolidated Administration and Processing of Entries (CAPE) system scheduled to begin on April 20, 2026.
Under this government established process, eligible refunds are administered by CBP through the CAPE system, while DHL Express supports customers by following CBP established procedures for eligible claims and refunds.
For shipments where DHL Express acted as Importer of Record (IOR)
DHL Express will automatically file refund claims for eligible Phase 1 entries in accordance with CBP guidance and, once refunds are issued by CBP, will return those funds to the party that originally paid the duties.
For shipments where customers served as IOR, there are two options available
If DHL provided customs brokerage services only, refund claims can be initiated by the customer (IOR) directly through CBP’s processes or through an authorized representative.
OR
If DHL provided customs brokerage services, the customer can request DHL’s services to file the refund claim. To file, DHL will need either the list of eligible AWBs or the associated entry numbers. Please email your DHL Account Representative for further steps on CAPE claim submission by DHL. DHL’s standard Import Paperwork Fee will apply.
We will continue to monitor developments closely, engage with authorities, and communicate transparently as further guidance becomes available. Our priority remains keeping our customers informed and supported by navigating this process with clarity.
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Due to continued volatility in the fuel market and to maintain pricing accuracy and transparency, DHL will implement weekly fuel surcharge updates starting April 13 and continuing until further notice.

This change affects only the update frequency. The fuel surcharge calculation method, including the fluctuating 20-day rolling US Gulf Coast (USGC) average and the published fuel surcharge table, remains unchanged.

We are taking every step to protect our customers from unnecessary cost fluctuations and to ensure fair and predictable pricing.

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Due to continued volatility in the fuel market and to maintain pricing accuracy and transparency, DHL will implement weekly fuel surcharge updates starting April 13 and continuing until further notice.

This change affects only the update frequency. The fuel surcharge calculation method, including the fluctuating 20-day rolling US Gulf Coast (USGC) average and the published fuel surcharge table, remains unchanged.

We are taking every step to protect our customers from unnecessary cost fluctuations and to ensure fair and predictable pricing.

Updated Legal Requirements for Parcels to Italy
Effective March 13, 2026, the Italian government suspended the regulatory fee of 2 EUR for goods delivered in Italy on low value imports (up to 150 EUR) until July 1, 2026 to allow time for IT system updates.
Charges applied before the suspension may qualify for a refund.
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This is a temporary surcharge ensuring operational continuity during a period of high demand.
Effective February 17, 2026 the Demand Surcharge is suspended
The suspension applies from all origins to all destinations and for all services in scope
DHL reserves the right to re-activate the Demand Surcharge. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.

DHL Express cannot accept shipments containing items subject to the International Traffic in Arms Regulation (ITAR) or the Export Administration Regulations (EAR) 500 and 600 series. To verify if your shipment is subject to the ITAR or EAR 500 and 600 series, please visit the following resources: