Effective June 26, 2026, the Elevated Risk surcharge on all shipments to and from Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates is suspended. We will continue to closely monitor the regional safety situation and comply with guidance from the relevant authorities.

DHL Express is closely monitoring the effects of severe weather that impacted portions of the U.S. network, including strong thunderstorms and hazardous operating conditions.

As a result, some DHL pickup, delivery, and shipment processing activities may experience delays. The safety of our employees and partners remains our highest priority, and operational adjustments were implemented to protect personnel and maintain service continuity wherever possible.

While contingency plans are in place and recovery efforts are underway, temporary service disruptions may continue as network operations return to normal. Shipments that cannot be processed or delivered as scheduled will be securely handled and forwarded as soon as conditions allow.

We appreciate your patience and understanding as we work to minimize the impact of these weather-related disruptions.

Please note that the DHL Express International Service Guarantee does not apply when delays are caused by severe weather or natural disasters.

For the most up-to-date information on your shipment, please use our Track Your Shipment tool or contact DHL Customer Service for assistance.

This is a temporary surcharge ensuring operational continuity during a period of high demand.
Effective February 17, 2026 the Demand Surcharge is suspended
The suspension applies from all origins to all destinations and for all services in scope
DHL reserves the right to re-activate the Demand Surcharge. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.