DHL Express is committed to helping customers recover IEEPA tariffs they paid to the U.S. government through U.S. Customs and Border Protection (CBP).

Following the U.S. Supreme Court’s ruling and CBP confirmation that IEEPA tariffs no longer apply to shipments entering the United States as of February 24, 2026, CBP has since announced that it will begin processing refund claims through a phased administrative approach, with Phase 1 of its Consolidated Administration and Processing of Entries (CAPE) system scheduled to begin on April 20, 2026.

Under the government-established process, eligible refunds are administered by CBP through the CAPE system. As refunds are issued by CBP, where DHL Express acted as the Importer of Record (IOR), DHL Express will pass on the refund to the party that originally paid the duties, in line with CBP guidance. For eligible entries where the customer has acted as the IOR, DHL Express can assist customers in filing their claims via CAPE.

This is a temporary surcharge ensuring operational continuity during a period of high demand.
Effective February 17, 2026 the Demand Surcharge is suspended
The suspension applies from all origins to all destinations and for all services in scope
DHL reserves the right to re-activate the Demand Surcharge. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.

DHL Express cannot accept shipments containing items subject to the International Traffic in Arms Regulation (ITAR) or the Export Administration Regulations (EAR) 500 and 600 series. To verify if your shipment is subject to the ITAR or EAR 500 and 600 series, please visit the following resources: