• As of April 28th, 2025, DHL Express has withdrawn the temporary suspension of business-to-consumer (B2C) shipments to the United States with a customs value exceeding USD 800.
  • This decision follows constructive dialogue between DHL and the U.S. government, who demonstrated a strong willingness to understand our operational and technical challenges, and who agreed that it was imperative to act quickly in the interest of U.S. consumers.
  • Starting April 28th, 2025, the value thresholds for shipments being sent to the U.S. have been adjusted. Shipments valued between USD 800 and 2,500 can once again be cleared using the expedited informal entry process. This positive development will enable us to resume normal operations.
  • Your shipments to the U.S. may still experience transit delays as we navigate the reintroduction of the service and while we clear the current backlog as soon as possible.
  • Shipments – both B2B & B2C - with declarable customs value below USD 800 remain unaffected by these changes.

DHL Express cannot accept shipments containing items subject to the International Traffic in Arms Regulation (ITAR) or the Export Administration Regulations (EAR) 500 and 600 series. To verify if your shipment is subject to the ITAR or EAR 500 and 600 series, please visit the following resources: