Help and Support

My VIP Care and Support Center

Call Us
Customer Service

1800 1530

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

General Shipping
Mon – Fri: 07:00-21:00
Sat: 08:00-17:00
Sun & Holidays: 08:00-16:00
1800 1530 (Toll free)
+84 28 38446203

Billing and Invoicing
Mon - Fri: 08:00 – 18:00
Sat, Sun & Holidays: Closed
1800 1520 (Toll free)
+84 28 39486074

Technical Support for Online Shipping Tools
Mon - Fri: 08:00 – 19:00
Sat: 08:00 – 17:00
Sun & Holidays: Closed
1800 1540 (Toll free)
+84 28 39486089

Shipment Complaints
Mon - Fri: 08:00 – 18:00
Sat: 08:00 - 17:00
Sun & Holidays: Closed
1800 1530 (toll free within Vietnam only)
+84 28 38446203

Customs Clearance
Mon - Fri: 08:00 – 17:00
Sat: 08:00 – 12:00
Sun, Holidays: Closed
+84 28 39482020

Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Hung Kings Commemoration Day
Apr 21
Reunification Day
Apr 30
International Labor Day
May 1
Substitution of International Labor Day
May 3
Vietnam National Day
Sep 2
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Holidays
DHL Office
DHL Office
Ho Chi Minh Office
DHL-VNPT Express Ltd.
6 Thang Long, Tan Binh
Ho Chi Minh City
Vietnam
Tel: 84.8.3844 6203
Fax: 84.8.3845 6841

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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