Help and Support

My VIP Care and Support Center

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Customer Service


Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
Labour Day
May 2
Eid Al-Fiter
May 11
Eid Al-Fiter
May 12
Eid Al-Fiter
May 13
Unity Day
May 23
Eid Al-Adha
Jul 20
Eid Al-Adha
Jul 21
Eid Al-Adha
Jul 22
Isalmic New Year
Aug 10
Liberation Day
Oct 14
Mawild (The Prophet's Birthday)
Oct 19
Independence Day
Nov 30
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Hours of Operation
Hours of Operation
Saturday - Wednesday: 8:00 AM to 6:00 PM
Thursday: 8:00 AM to 5:00 PM
Friday: Closed
DHL Office
DHL Office
100 Haddah Street
P.O. Box 19600

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No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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