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FAQs – Return Shipments
Do I need a printer to create a return label?
Yes, you’ll need a printer to print the label (and other shipping documents) if:
- You are the person returning a shipment and were not given a pre-printed label.
- You are creating a shipment and plan to enclose a return label and documents in the parcel.
You do not need a printer if:
- You are only emailing the return label and shipping documents to someone.
Can I create a return label when initially creating a shipment?
Yes, just select the option to create a return label prior to finishing your shipment.
Can I create a return label after a shipment has been delivered?
Yes, you can create a return label at any time.