Emergency Situation Surcharge

Adjustment – Effective April 10, 2022
This is a temporary surcharge to cover operating cost increases due to an emergency out of DHL’s control. This includes (but is not limited to) changes in market dynamics and air capacity availability. We will continue to evaluate and adjust this surcharge as market conditions evolve for the duration of the emergency situation.
  • As market conditions continue to evolve with the ongoing situation, the Emergency Situation Surcharge (ESS) will be adjusted effective April 10, 2022.
  • The ESS surcharge will be adjusted to reflect the changes in market dynamics, air capacity availability and operational restrictions.
Below, you will find the details for the adjusted ESS per origin and destination combination with the introduction of origin South Asia.4
Destination Country/Region (Charge in USD per KG)
Country of Origin/Region
Hong Kong 1
and China
Australia and
New Zealand 3
Rest of Asia 2
Europe
Americas
Rest of World
China
1.00
2.80
1.00
1.70
2.80
1.70
Hong Kong 1
1.00
2.80
1.00
1.70
2.80
1.70
Rest of Asia 2
1.00
2.80
1.00
1.40
1.40
1.40
South Asia 4
1.00
2.80
1.00
1.00
1.00
1.00
Europe 5
0.20
2.35
0.20
0.20
0.35
0.20
Americas 6
0.20
2.35
0.20
0.20
0.20
0.20
Rest of World
0.20
2.35
0.20
0.20
0.20
0.20
Please note that the ESS is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.
Latest Network Updates
Latest Network Updates
We will continue to inform our customers about any major changes in our service offering (e.g. local governmental restrictions and transit time impacts). View temporary service adjustments.
This site details the service status for impacted countries from an original and destination perspective and also includes the latest updates and developments related to our Emergency Situation Surcharge.
If you have any questions, please reach out to your local DHL representative.
More Details
More Details
1 Hong Kong and Macao SAR, China.
2 Rest of Asia (Asia excluding China and Hong Kong) = Brunei, Bhutan, Cook Islands, Fiji, Indonesia, Japan, Cambodia, Kiribati, South Korea, Laos, Myanmar, Maldives, Malaysia, Mongolia, New Caledonia, Nauru, Niue, North Korea, Tahiti, Papua New Guinea, Philippines, Solomon Islands, Singapore, Thailand, Timor Leste, Tonga, Tuvalu, Taiwan, China, Vietnam, Vanuatu, Samoa. Australia, and New Zealand as origin only. India, Pakistan, Bangladesh, Sri Lanka, Nepal as destination only.
3 All shipments from Australia/New Zealand/Papua New Guinea to Australia/New Zealand/Papua New Guinea will be charged 0.20 USD/kg regardless of billing location.
4 South Asia = India, Pakistan, Bangladesh, Sri Lanka, Nepal.
5 Europe = Andorra, Faroe Islands, Greenland, Canary Islands, Liechtenstein, Monaco, San Marino, Vatican City State, Albania, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Republic of Ireland, Israel, Italy, Jersey, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malta, Republic of Moldova, Republic of Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan.
6 Americas = American Samoa, Cuba, Micronesia, Guam, Marshall Islands, Commonwealth of Northern Mariana Islands, Puerto Rico, Palau, Virgin Islands (US), Virgin Islands (British), Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Guyana (French), Grenada, Guadeloupe, Guatemala, Guyana (British), Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nevis, Nicaragua, Panama, Paraguay, Peru, St. Barthélemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Suriname, Trinidad & Tobago, Turks and Caicos Islands, United States of America, Uruguay, Venezuela.
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