Surcharges

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
Surcharge
Description
How We Charge
Cost
Remote Area Services
Remote Area Delivery
When shipping to a remote area
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Remote Area Delivery
This surcharge applies when a shipment is delivered to a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment

International: BND 36 or BND 0.70 per kg, if higher

Domestic: BND 20 or BND 0.50 per kg, if higher

Remote Area Pickup
Importing shipments from remote pickup locations
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Remote Area Pickup
This surcharge applies when an import shipment is collected from a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment
BND 36 or BND 0.70 per kg, if higher
Security Services
Elevated Risk
Countries where DHL operates at elevated risk.
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Elevated Risk
A surcharge is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism.
 
Countries affected (subject to change): Afghanistan, Burkina Faso, Iraq, Israel, Libya, Mali, Sudan, Somalia, Syria, Ukraine, Venezuela and Yemen.
Per Shipment
BND 45
Restricted Destination
Shipping in compliance with trade restrictions
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Restricted Destination
A surcharge applies when shipping to or importing from a destination country that is subject to specific trade restrictions imposed by the UN Security Council.
 
Countries affected (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen
Per Shipment
BND 48
Data Correction
Address Correction
Our priority is to get your shipment in the right hands.
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Address Correction
A fixed surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and DHL is subsequently unable to deliver the shipment. DHL searches and determines the correct address to complete the delivery.
 
Applies to domestic and international shipments.
Per Shipment
BND 17
Data Entry
The benefit of centralized data is on-time deliveries.
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Data Entry
A surcharge applies for each shipment consigned with non-electronic, paper based manual house waybills. Electronic shipping documentation incurs no additional charges.
Per Shipment
BND 15
Additional Handling
Overweight Piece
Shipment pieces exceeding 70 kg
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Overweight Piece
A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70kg.
 
Applies to domestic and international shipments.
Per Piece
BND 140
Oversize Piece
Large pieces exceeding 120 cm
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Oversize Piece

A fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120 cm.

Does not apply to pieces already subject to Overweight Piece surcharge

 
Applies to domestic and international shipments.
Per Piece
BND 70
Non-Stackable Pallet
When shipping non-stackable pallets
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Non-Stackable Pallet
This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging material. Does not apply to pallets below 30 kg
 
Applies to domestic and international shipments.
Per Pallet
BND 400
Temporary Surcharges
Emergency Situation
Service continuation in emergency situations
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Emergency Situation
A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL’s control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.
Demand Surcharge
One or more Demand Surcharges will apply to shipments during a period of high demand
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Demand Surcharge
A period of high demand is to be determined by DHL at its own discretion but may include a time of high demand for shipping services or a period with high operational cost. Demand Surcharges apply cumulatively if a shipment and/or individual pieces meet more than one of the specified criteria.
To Be Determined
To Be Determined
More About Surcharges
More About Surcharges
  • Surcharges apply in addition to rates and other applicable charges.
Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.
Domestic and International Time Definite services
Month
Surcharges
February 2024
28.25%
January 2024
27.75%
December 2023
31.50%
More About Fuel Surcharge
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The fuel surcharge for International Time Definite services will be based on the daily average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy between 3rd week release of prior month to 3rd week release of actual month.
For example, the daily average price for fuel from 18th of April to 15th of May is used to determine the applicable surcharge in June.
The fuel surcharge applies to transportation charges on all services and to the following surcharges (where applicable):
  • Saturday Delivery
  • Saturday Pickup
  • Elevated Risk
  • Demand Surcharge
  • Emergency Situation
  • Remote Area Delivery
  • Remote Area Pickup
  • Dedicated Pickup
  • Dedicated Delivery
  • Residential Address
  • Overweight Piece
  • Oversize Piece
  • Non-Stackable Pallet
  • Clearance Processing
DHL reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.
DHL Jet Fuel Index
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At least
But Less Than
Surcharge
$2.23
$2.26
26.25%
$2.26
$2.29
26.50%
$2.29
$2.32
26.75%
$2.32
$2.35
27.00%
$2.35
$2.38
27.25%
$2.38
$2.41
27.50%
$2.41
$2.44
27.75%
$2.44
$2.47
28.00%
$2.47
$2.50
28.25%
$2.50
$2.53
28.50%
$2.53
$2.56
28.75%
$2.56
$2.59
29.00%
$2.59
$2.62
29.25%
$2.62
$2.65
29.50%
$2.65
$2.68
29.75%
$2.68
$2.71
30.00%
$2.71
$2.74
30.25%
$2.74
$2.77
30.50%
$2.77
$2.80
30.75%
$2.80
$2.83
31.00%
$2.83
$2.86
31.25%
$2.86
$2.89
31.50%
$2.89
$2.92
31.75%
$2.92
$2.95
32.00%
$2.95
$2.98
32.25%
$2.98
$3.01
32.50%
$3.01
$3.04
32.75%
$3.04
$3.07
33.00%
$3.07
$3.10
33.25%
$3.10
$3.13
33.50%
$3.13
$3.16
33.75%
$3.16
$3.19
34.00%
$3.19
$3.22
34.25%
$3.22
$3.25
34.50%
$3.25
$3.28
34.75%
$3.28
$3.31
35.00%
$3.31
$3.34
35.25%
$3.34
$3.37
35.50%
$3.37
$3.40
35.75%
$3.40
$3.43
36.00%
$3.43
$3.46
36.25%
$3.46
$3.49
36.50%
$3.49
$3.52
36.75%
$3.52
$3.55
37.00%
$3.55
$3.58
37.25%
$3.58
$3.61
37.50%
$3.61
$3.64
37.75%
$3.64
$3.67
38.00%
$3.67
$3.70
38.25%
$3.70
$3.73
38.50%
$3.73
$3.76
38.75%
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