Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Oberline Bassega, Country Manager Central African Republic
On behalf of the DHL CAR team, we are customer-centric and give you the best satisfaction through our quality of service
Cybelle Kombet, Head of Customer Service Central African Republic
On behalf of the DHL CAR team, we are customer-centric and give you the best satisfaction through our quality of service
Back to Top