Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Ahmad Yavari, Country Manager
Omid Vafaee, Customer Service Manager
“At DHL Express Iran we are committed to providing great quality service and we strive to get it right first time, every time! To remain a world class service provider to our customers requires us to continually improve our processes and the skills of our people every single day. That’s why we would like to hear feedback from you, our customer, whether it’s a great story to share or an area we can improve in.”
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