Help and Support

My VIP Care and Support Center

Shipping Advice

Customs Clearance Advice

FAQs

Contact Us

What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Understanding Incoterms® rules – standardized trade terms for international trading.

Customs Regulatory Updates

Stay up-to-date on important customs regulations.

Shipping Online

Courier Pickups

Tracking and Monitoring

Duties and Taxes

Return Shipments

Payment and Billing

Account Protection

Email Us

How Can We Help?

Customer Service

General Inquiry

Complaint? Compliment?

Go straight to the top and tell Deepak Deepchand, Country Manager

Go Straight to the Top!

Call Us

Customer Service

+230 800 7711 or +230 208 7711

Fax: +230 208 3908 or +230 2085330

Questions and support for shipment status, delivery and courier pickups.

Holiday Hours

We're closed on these holidays.

New Year's Day	Jan 1
New Year's Day	Jan 2
Thaipusam Cavadee	Jan 18
Commemoration of the Abolition of Slavery	Feb 1
Lunar New Year	Feb 01

Maha Shivratri	Mar 1
Mauritian National Day	Mar 12
Ugadi (Gudi Padwa)	Apr 2
Labour Day	May 1
Eid al-Fitr	May 3
Assumption of Mary	Sep 15
Ganesh Chaturthi	Sep 1
Diwali	Oct 24
Commemoration of the Arrival of Indentured Labourers	Nov 2
Christmas Day	Dec 25

Hours of Operation

Hours of Operation

Monday – Friday: 08:30-17:30

Saturday: 08:30-12:30

Sunday: Closed

DHL Express ( Head Office)
Corner Sir Virgil Naz & Mgr Gonin Streets
Port Louis 11328

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!