Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Ronald Leunisse (Managing Director DHL Express the Netherlands)
"We know your business relies on DHL’s service excellence, thank you for supporting us to make it even better."
Angéline Maas (Vice President Customer Service)
“You deserve service excellence and it’s our job to ensure you get it.”
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