Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Deon Appelcryn, Country Manager
"Despite rapid urbanisation across Africa, the majority of the population is still rural. Throughout the continent, it’s DHL’s ambition to bring people closer to the global economy, and Swaziland is no different."
Nosipho Maseko, Head Of Customer Service
"DHL endeavors to provide a service which, not only exceeds our customer’s expectations."
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