Severe Weather Alert – Southeast Texas

September 19, 2019

Extreme rainfall is occurring across much of southeast Texas, including Houston, Galveston and many coastal areas. Some airports have experienced delays, with local DHL pickup and delivery operations also delayed or suspended in certain areas.

The safety of our employees and partners is our top priority, and contingency plans have been put in place to minimize this storm’s potential impact on service.

We encourage those within the areas of impact to take all necessary measures to remain safe and heed the warnings of local, state and federal authorities.

The DHL Express International Service Guarantee does not apply for late shipment delivery of DHL Express shipments caused by natural disasters or weather.

We will provide further updates, as available. For the latest tracking information on all DHL shipments, please use the Track Your Shipment tool at or contact DHL Customer Service at 1-800-CALL DHL (1-800-225-5345) for further details.