Important Information
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Emergency Situation Surcharge (ESS) Adjustment – Effective November 7, 2021
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COVID-19 has had significant impacts on the global aviation industry, and global supply chains. In order for us to maintain a reliable and high quality delivery service for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge (ESS) in 2020.
Since the onset of this global pandemic, DHL teams have been adapting and adjusting the operations of our global network to align with new developments, regulatory requirements and constant changes in capacity and demand.
ADJUSTMENT OF THE EMERGENCY SITUATION SURCHARGE
As market conditions continue to evolve with the ongoing situation, the Emergency Situation Surcharge (ESS) will be adjusted effective November 7, 2021.
Although the ESS surcharge for most lanes will not change, we are making adjustments for specific origin/destination combinations. This adjustment reflects changes in market dynamics, air capacity availability and operational restrictions imposed related to COVID-19 measures from local governments:
- Origins China and Hong Kong to US from $1.00 per kg to $2.35 per kg/$0.45 per lb to $1.10 per lb
- Origins China and Hong Kong to destination in the European region from $1.00 per kg to $1.45 per kg/$0.45 per lb to $0.65 per lb
- Origins Americas, Europe and Rest of World to destinations Australia and New Zealand from $0.20 per kg to $2.35 per kg/$0.09 per lb to $1.10 per lb
Below, you will find the details for the adjusted ESS per origin and destination combination.
Charge in USD per LB and USD per KG
DHL Express Emergency Situation Surcharge as of November 7, 2021
| For shipments billed in kgs (USD/kg) Effective Nov 7th | ||||||
| Destination Country/Region | ||||||
| Origin Country/Region | Hong Kong* & China |
Australia & New Zealand*** |
Rest of Asia** | Europe | Americas | Rest of World |
| China | $1.00 | $1.90 | $1.00 | $1.45 | $2.35 | $1.00 |
| Hong Kong* | $1.00 | $1.90 | $1.00 | $1.45 | $2.35 | $1.00 |
| Rest of Asia** | $1.00 | $1.90 | $1.00 | $0.20 | $0.20 | $0.20 |
| Europe | $0.20 | $0.20 | $0.20 | $0.20 | $0.20 | $0.20 |
| Americas | $0.20 | $0.20 | $0.20 | $0.20 | $0.20 | $0.20 |
| Rest of World | $0.20 | $0.20 | $0.20 | $0.20 | $0.20 | $0.20 |
* Hong Kong and Macau.
** Rest of Asia (Asia excluding China and Hong Kong) = Bangladesh, Brunei, Bhutan, Cook Islands, Fiji, Indonesia, India, Japan, Cambodia, Kiribati, South Korea, Laos, Sri Lanka, Myanmar, Maldives, Malaysia, Mongolia, New Caledonia, Nepal, Nauru, Niue, North Korea, Tahiti, Papua New Guinea, Philippines, Pakistan, Solomon Islands, Singapore, Thailand, Timor Leste, Tonga, Tuvalu, Taiwan, Vietnam, Vanuatu, Samoa.
Australia, and New Zealand as origin only.
*** All shipments from Australia/New Zealand/Papua New Guinea to Australia/New Zealand/Papua New Guinea will be charged €0.20/kg regardless of billing location.
DHL Express Emergency Situation Surcharge as of November 7, 2021
| For shipments billed in lbs (USD/lb) Nov 7th | ||||||
| Destination Country/Region | ||||||
| Origin Country/Region | Hong Kong* & China |
Australia & New Zealand*** |
Rest of Asia** | Europe | Americas | Rest of World |
| China | $0.45 | $0.85 | $0.45 | $0.65 | $1.10 | $0.45 |
| Hong Kong* | $0.45 | $0.85 | $0.45 | $0.65 | $1.10 | $0.45 |
| Rest of Asia** | $0.45 | $0.85 | $0.45 | $0.09 | $0.09 | $0.09 |
| Europe | $0.09 | $1.10 | $0.09 | $0.09 | $0.09 | $0.09 |
| Americas | $0.09 | $1.10 | $0.09 | $0.09 | $0.09 | $0.09 |
| Rest of World | $0.09 | $1.10 | $0.09 | $0.09 | $0.09 | $0.09 |
* Hong Kong and Macau.
** Rest of Asia (Asia excluding China and Hong Kong) = Bangladesh, Brunei, Bhutan, Cook Islands, Fiji, Indonesia, India, Japan, Cambodia, Kiribati, South Korea, Laos, Sri Lanka, Myanmar, Maldives, Malaysia, Mongolia, New Caledonia, Nepal, Nauru, Niue, North Korea, Tahiti, Papua New Guinea, Philippines, Pakistan, Solomon Islands, Singapore, Thailand, Timor Leste, Tonga, Tuvalu, Taiwan, Vietnam, Vanuatu, Samoa.
Australia, and New Zealand as origin only.
*** All shipments from Australia/New Zealand/Papua New Guinea to Australia/New Zealand/Papua New Guinea will be charged €0.20/kg regardless of billing location.
Please note that the ESS is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.
LATEST NETWORK UPDATES
We will continue to inform our customers about any major changes in our service offering (e.g. local governmental restrictions and transit time impacts). Please visit the following website for temporary service adjustments: https://www.simplydhl.com/covid-19updates
This site details the service status for impacted countries from an original and destination perspective and also includes the latest updates and developments related to our Emergency Situation Surcharge.
If you have any questions, please reach out to your local DHL representative.
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Fraudulent SMS Alert
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DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to download an application with the extension '.apk'. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS to phishing-dpdhl@dhl.com, include the suspicious phone number in the message. After reporting the fraudulent message, please delete it and under no circumstance should you download the application.
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Continued Suspension of ITAR Shipments
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Until further notice, DHL Express will not accept shipments subject to the International Traffic in Arms Regulation (ITAR). Customers will be notified as soon as the suspension is lifted.
This suspension does not include domestic shipments or shipments of licensed dual-use items.
If you are uncertain whether your shipment is subject to the ITAR, please contact the Directorate of Defense Trade Controls (DDTC).
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Are your shipments on hold due to COVID-19 closures?
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Use DHL On Demand Delivery, a free and simple online solution that puts you in control of how, when, and where DHL delivers packages to your home. Our couriers can offer a non-contact delivery with the Authorize a Signature Release option.
You can take advantage of On Demand Delivery as a Guest User or Register for additional benefits, such as setting preferences for all future deliveries. You can choose one of up to six different delivery options while your shipments are en route:
- Choose Your Delivery Date
- Authorize a Signature Release
- Leave with a Neighbor, Leasing Office or Security Guard
- Collect from DHL ServicePoint or Locker
- Delivery to an Alternate Address
- Put Your Deliveries on a Vacation Hold
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Withhold Release Order for Cotton and Tomato Products
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Effective January 13, 2021, at all U.S. ports of entry, U.S. Customs and Border Protection (CBP) will detain cotton products and tomato products produced in China’s Xinjiang Uyghur Autonomous Region (XUAR).
U.S. CBP issued a Withhold Release Order (WRO) against cotton products and tomato products produced in Xinjiang based on information that reasonably indicates the use of detainee or prison labor and situations of forced labor.
Apparel, textiles, tomato seeds, canned tomatoes, tomato sauce, and other goods made with cotton and tomatoes are subject to CBP detention when produced from cotton and tomatoes grown in China’s Xinjiang Uyghur Autonomous Region under conditions of forced labor. This applies to products produced inside and outside of China’s Xinjiang Uyghur Autonomous Region and includes products which are made entirely, as well as in part, of cotton and tomatoes grown in China’s Xinjiang Uyghur Autonomous Region under conditions of forced labor.
CBP will provide the opportunity to importers to provide evidence that the product in question was not produced under conditions of forced labor.
For more information read the DHL Fact Sheet on Forced Labor Shipments and Importers News Flash: Ban on Xinjiang Cotton & Tomatoes.|
Transportation of Vaping Devices, Products and Accessories
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As of March 26, 2021, DHL will no longer accept Vaping Products for import or export through its U.S. network. This prohibition includes all vape devices, products and accessories, and will help ensure that DHL and its customers can fully comply with recent U.S. laws to prevent online sales of e-cigarettes to minors
View more information on the new policy for Preventing Online Sales of E-Cigarettes to Children Act (search for: Title Vi--Preventing Online Sales Of E-Cigarettes To Children) outlined in the Consolidated Appropriations Act, 2021.|
U.S. export regulation changes to China, Russia, Venezuela, and Hong Kong
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- Proof of AES EEI filing Internal Transaction Number (ITN) or Foreign Trade Regulation (FTR) Exemption Citation, or;
- ECCN or EAR99 classification for each line item on the Invoice
Glossary
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ITN: Internal Transaction Number. Confirmation that the AES EEI was accepted and also the filer’s proof of filing
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FTR Exemption Citation: Foreign Trade Regulation Exemption Citation 15 CFR part 30 view here
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AES: US Census’ Automated Export System where export declarations are made
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EEI: Electronic Export Information submitted to the AES as part of the export declaration
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ECCN: An Export Control Classification Number used to classify goods, technology and software to determine whether an export license is required.
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EAR99: EAR99 is a classification for an item. The majority of Commercial products are classified this way, and indicates that a particular item is subject to the Export Administration Regulations (EAR), but not listed with a specific ECCN on the Commerce Control List (CCL).
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The rule applies to all shipments to these four countries, regardless of value
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This is a U.S. Government requirement and affects all air carriers
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EAR99 items will not require an EEI submission if under $2,500 per HTS/Schedule B
Click here to view Revisions to EEI Filing Requirements published by the U.S. Department of Commerce – BIS.
FAQs
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Electronic Export Information (EEI) filing requirement changes – two phases, effective 6/29/2020 and 9/27/2020.
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Broadened definition of “military end use” to include more ancillary applications
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Expanded list of items subject to military end use and military end user restrictions.
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Elimination of License Exception Civil End-Users (CIV)
No. Under the new rule, any export of CCL items to China, Russia, Venezuela, or Hong Kong will require an EEI submission even if the value of the goods are under $2,500 and even if a license is not required to export those items. EAR99 items will not require an EEI submission if they are under the $2,500 threshold set for in 15 CRF 30.37(a).
ECCN stands for Export Control Classification Number and is used to classify goods, technology and software to determine whether an export license is required. If you need assistance with classifying your product or understanding these requirements, you should contact the export control officer at your company.
Click here to visit the U.S. Department of Commerce (DOC) – Bureau of Industry and Security (BIS) website for more information.
U.S. DOC BIS also has counselors that can assist you:
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Eastern Regional Office: (202) 482-4811
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Western Regional Office: (949) 660-0144
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Northern CA Branch: (408) 998-8806
An EEI submission is not required for EAR99 items valued at less than $2,500.
The exporter is responsible for ensuring that any export complies with U.S. regulations, including the EAR. As such, the exporter must classify the goods, technology or software being shipped under the Commerce Control List to determine whether an export license is required. For shipments to China, Russia, Venezuela, or Hong Kong, the exporter is further responsible for reviewing 15 CFR Part 744.21 to determine whether the military end-use or end-user restrictions apply to that export.
No. As is the case with CCL items today, the new rule only applies to goods being exported from the United States, not goods being shipped from other countries via the United States destined to CN, RU, VE and HK.
Exporters can access the U.S Government websites for additional information on the CCL and ECCN’s
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International Trade Administration How Do I Determine my Export Control Classification Number (ECCN): https://www.trade.gov/how-do-i-determine-my-export-control-classification-number-eccn
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BIS publishes an index of ECCN’s (item names/descriptions > ECCN):
https://www.bis.doc.gov/index.php/documents/regulations-docs/13-commerce-control-list-index/file
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Commerce Control List (CCL): https://www.bis.doc.gov/index.php/regulations/commerce-control-list-ccl
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U.S. DOC BIS also has counselors that can assist you:
Eastern Regional Office: (202) 482-4811
Western Regional Office: (949) 660-0144
Northern CA Branch: (408) 998-8806
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Important Service Alert: Hong Kong
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As of September 25, 2020, all merchandise manufactured in Hong Kong must be physically marked as origin of “China.” This is per a U.S. Executive Order and applies to all goods manufactured in Hong Kong and destined for the U.S.
Merchandise not properly marked may result in the following:
- DHL Express returns the merchandise to the origin country, or;
- The U.S. Government directs DHL Express to return the merchandise to the origin country and provide proof of export, or;
- The U.S. Government seizes or forfeits the merchandise.
DHL Express will not be able to label goods that do not reflect the proper markings.
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The New US-Mexico-Canada Agreement: Effective July 1, 2020
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The USMCA creates countless opportunities for U.S. businesses that already trade with—or are planning to start trading with—Canada and Mexico.
Click here to learn how your business can take advantage of this new trade agreement within the US-MX-CA region.