Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Manuel de Sola Lugo, Country Manager DHL Express Uruguay
"At DHL Express, we understand that in today's world, it is important to have a trusted logistics partner that offers fast and efficient solutions tailored to your needs, ensuring that your shipments arrive Easy; Fast and Safe. Our commitment to excellence and innovation guarantees quality service, always supported by a team dedicated to exceeding your expectations and bringing a smile to your face."
Mariela Corrales, Customer Service Manager, DHL Express Uruguay
"At Customer Service, we’re dedicated to delivering an outstanding experience in every interaction. Whether you need information about your shipments, assistance with our services, or simply want to share your feedback, we are here to help you. Thank you for trusting us. we strive every day to go beyond your expectations"
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