Claims

Email Us - Claims

Complete required details

Account Number

Company Name

Claimant's Name

Address

ZIP Code

City

Phone Number

Email Address

Verify Email Address

Waybill/Tracking #

Total Weight

Shipment Origin

Shipper's Name

Consignee's Name

Number of Pieces

Shipment Date

Shipment Destination

Shipper's Phone

Consignee's Phone

Weight

Weight (lbs. or kilos)

lbs.

kilos

Claimed Value

Currency

Insured Value

Current Location of Damaged Shipment (If not lost)

Name (Optional)

Address (Optional)

Phone (Optional)

Description of Claimed Goods (default 3,000 characters)

Supporting Documentation

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Maximum number of files uploaded

Maximum for all files combined: 5 MB

Not Allowed

To attach a document click the browse button. Then select your file and click Open.
Note: Attachments must be under 5 MB, multiple documents should be uploaded as a zip file.

Types of documentation that will help you support your request. Photographs of the damaged item(s) and packaging (please include both inner and outer packaging).

By checking this box, I confirm that the foregoing statement of facts is true and accurate.

By checking this box, I confirm I have read DHL Terms and Conditions of Carriage.

DHL Terms and Conditions of Carriage

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