Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
DHL Manager
Alphonse Bea, Managing Director
"It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember we value you."
Hortense Lengue, Customer Service Manager
"Receiving feedback from customers is of utmost importance to understand how we can improve." 
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