Upload File Guidelines

File Guidelines
 

Download Our Sample File

Your file must be prepared according to these guidelines:

  • Required – must be provided for each contact 
  • Recommended – complete address details are required during shipping process
  • Optional – fields can be left blank, but will help you save time when creating a shipment
  • Fields must be in the exact order as in the table below

Save the spreadsheet as a CSV (Comma delimited), TXT or XML file.

Field Order Field Required Optional Maximum Characters  Format Description and Tips Example
1 Name Required 35 Alpha/Numeric/Symbols First and last name
(do not use separators between names)		 John Smith
2 Company Required 88 Alpha/Numeric/Symbols Company name
(if no Company name, enter the contact's first and last name again)		 DHL Express
3 Nickname Optional 135 Alpha/Numeric Your unique name which can help you differentiate between duplicate names and multiple locations in your Address Book John at DHL
4 Email Address 1 Required 45 Alpha/Numeric/Symbols Format: name@email.com jsmith@
companymail.com
5 Email Address 2 Optional 45 Alpha/Numeric/Symbols Format: name@email.com jsmith@
personalmail.com
6 Email Address 3 Optional 45 Alpha/Numeric/Symbols Format: name@email.com assistant@
companymail.com
7 Email Address 4 Optional 45 Alpha/Numeric/Symbols Format: name@email.com warehouse@
othercompany.com
8 Email Address 5 Optional 45 Alpha/Numeric/Symbols Format: name@email.com  
9 Phone Type Required 1 Alpha

M - Mobile, H - Home, 

O - Office

 		 M
10 Phone Number Country Code Required 6 Numeric Country calling code
(exclude any leading zero)		 44
11 Phone Number Required 70 Numeric Numbers only, no spaces or punctuation
(exclude any leading zero)		 5553239000
12 Extension Optional 5 Numeric Numbers only, no spaces or punctuation 37
13 Fax Optional 70 Numeric Numbers only, no spaces or punctuation
(exclude any leading zero)		 2088188888
14 Identification number (Fiscal or individual Tax ID) Optional 35 Alpha/Numeric Country identifier used for tax purposes VAT123
15 Nickname 2 Optional 135 Alpha/Numeric Additional unique identifier to help you differentiate between duplicate names and multiple locations John Account Manager
16 EORI Number Optional 35 Alpha/Numeric Tax identification number EORI123
17 CNPJ/CPF Tax Type Optional 35 Alpha Tax identification type  
18 CNPJ/CPF Tax ID Optional 35 Alpha/Numeric Tax identification number  
19 IE/RG Optional 35 Alpha/Numeric Tax identification number  
20 Country Optional 45 Alpha Country name United Kingdom
21 Country Code Required 2 Alpha Two letter ISO country code GB
22 Address 1 Required 45 Alpha/Numeric Address Line 1 3333 N Main St
23 Address 2 Optional 45 Alpha/Numeric Address Line 2 101
24 Address 3 Optional 45 Alpha/Numeric Address Line 3  
25 ZIP/Postal Code

Recommended

 35 Alpha/Numeric If the country has postcodes, then this information must be provided   TW4 6JS
26 City Required 45 Alpha/Numeric City name Hounslow
27 Suburb

Recommended

 45 Alpha If the country requires suburbs, then this information must be provided England
28 State/Province Optional 35 Alpha If the country requires state name, then please provide this information  
29 State/Province Code

Recommended

 2 Alpha/Numeric If the country requires state code, then this information must be provided: example California CA
30 Account Number – for Shipments Optional 9 Alpha/Numeric Account that should be charged by default 123456789
31 Account Number – Bill transportation charges to Optional 9 Alpha/Numeric Account that should be charged by default 123456789
32 Account Number – Bill duties and taxes to Optional 9 Alpha/Numeric Account that should be charged by default 123456789
33 Account Number – Bill duties to Optional 9 Alpha/Numeric Account that should be charged by default 123456789
34 Account Number – Bill taxes to Optional 9 Alpha/Numeric Account that should be charged by default 123456789
35 Customs Terms of Trade Optional 3 Alpha Also known as Incoterms DAP
36 Notes Optional 255 Alpha/Numeric Add notes about this contact – such as unique shipping needs and preferences (only visible to you in MyDHL+) This account is for samples only. All orders must be shipped on a different account.
37 Reference 1 Optional 35 Alpha/Numeric/Symbols Reference to be printed on the shipping label and billing invoice Sample Only - Not for Use
38 Reference 2 Optional 35 Alpha/Numeric/Symbols Additional reference (does not appear on shipment documents); Only visible to you when you view details of a shipment in MyDHL+ Fabric #49  
39 Reference 3 Optional 35 Alpha/Numeric/Symbols Additional reference (does not appear on shipment documents); Only visible to you when you view details of a shipment in MyDHL+ End of Day Delivery Only
40 Reference 4 Optional 35 Alpha/Numeric/Symbols Additional reference (does not appear on shipment documents); Only visible to you when you view details of a shipment in MyDHL+