Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Atli Einarsson Adm. Director, DHL Express Denmark
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Customer Service

+45 70 345 345

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

Prefer to call instead? Please call +45 70 345 345
IVR and Opening Hours
Opening Hours: 08:00 -17:00
Saturday, Sunday and Holidays: Closed

When you call us, you will hear…
Press 0 - For English menu
Press 1 - To book a shipment
Press 2 - To speak to our customer service about delivery or tracking
Press 3 - For technical support on DHL Shipping Tools
Press 4 - If you have questions about Customs, VAT or billing (Opening Hours: 09:00 – 15:00)
Press 5 - If you have booked a meeting or want to speak to a specific person in DHL
Press 6 - For customs related questions

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Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Years Day
Jan 1
Maundy Thursday
Mar 28
Good Friday
Mar 29
Easter Monday
Apr 1
Ascension Day
May 9
Whit Monday
May 20
Constitution Day
Jun 5
Christmas Eve
Dec 24
Christmas Day
Dec 25
Boxing Day
Dec 26
New Years Eve
Dec 31
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 08:00 - 17:00
Saturday – Sunday: Sunday
DHL Office
DHL Office
DHL Express (Denmark) A/S
Jydekrogen 14
DK-2625 Vallensbaek

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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