Help and Support

My VIP Care and Support Center

Email Us
How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Kristina Laaneots, Country Manager DHL Express
Chat with Us on WhatsApp
Our WhatsApp Digital Assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer your questions. Simply add the DHL Express WhatsApp number +37259120779 to your phone contacts and start a WhatsApp chat!
Chat With Us
Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service


Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

Customs Department
Phone: 6 808 525

Same Day
Phone: 6 808 555
Monday – Friday: 09:00 - 17:00

Technical Support for Online Shipping Tools
Phone: 6 808 552
Monday – Friday: 09:00 - 17:00

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Years Eve
Jan 1
Independence Day
Feb 24
Good Friday
Mar 29
Easter Sunday
Mar 31
Spring Day
May 1
Whit Sunday
May 19
Victory Day
Jun 23
Midsummer Day
Jun 24
Day of Restoration of Independence
Aug 20
Christmas Eve
Dec 23
Christmas Day
Dec 24
Boxing Day
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 09:00 - 17:00
Saturday: Closed
Sunday: Sunday
DHL Office
DHL Office
DHL Office
DHL Express Estonia AS
Postal Address:
Valukoja 32/2
11415 Tallinn

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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