Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Export Declaration
Exporting goods being subject to additional controls
Show More
Show Less
Export Declaration

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight.

Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Per Shipment
GMD 620.00
Multiline Entry
Importing shipments containing multiple commodities
Show More
Show Less
Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
GMD 290.00
Customs Process
Non-Routine Entry
Goods excluded from standard clearance
Show More
Show Less
Non-Routine Entry
Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require clearance under an individual entry form.
Per Shipment
GMD 2,500.00
Bonded Storage
When the shipment cannot be released by customs
Show More
Show Less
Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Shipment
Per Day
After 3 Calendar Days
€5.00 and €0.10 per kg
Clearance Data Modification
When clearance data requires corrections
Show More
Show Less
Clearance Data Modification
A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.
Per Shipment
GMD 3,100.00
Permits and Licenses
We facilitate the license filing process.
Show More
Show Less
Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
GMD 1,240.00
Physical Intervention
When customs needs to inspect the packaged goods
Show More
Show Less
Physical Intervention
This applies to shipments that are intercepted by customs authorities for physical examination.
Per Shipment
GMD 1,240.00
Customs Support
Duty Tax Importer (Formerly Disbursement)
Customs charges can be billed to a DHL account at destination
Show More
Show Less
Duty Tax Importer
At customer’s request, DHL clears the shipment at destination and arranges for any applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at destination.
Per Shipment
GMD 620.00 or 2% of fiscal charges if higher
Duty Tax Receiver (Formerly Advance Payment)
The receiver can be billed for customs charges
Show More
Show Less
Duty Tax Receiver
This default service covers any import of a non-document shipment for which DHL has used its own credit line with customs to advance or guarantee the payment of duties, taxes or regulatory charges on behalf of importers and consumers with whom DHL has no contract.
Per Shipment
€10.00 or 2% of the fiscal charge, if higher
Release to Broker
Shipment cleared and delivered by your broker of choice
Show More
Show Less
Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
GMD 2,480.00
More About Customs Services
More About Customs Services
  • DHL will prepay and charge back for government required certificate fees.
Back to Top