Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Maria Stathi, Customer Service Director
"Your feedback matters. It helps us learn, improve and deliver a better experience every day. Whether your experience exceeded your expectations or there were areas where we could have done better, we would like to hear from you. Because every voice helps us learn and become better. We earn trust by listening, learning and acting."
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