Optional Services

DHL offers a wide range of Optional Services – from non-standard deliveries and billing options, to climate neutral shipping – giving you flexible service options to fit your shipping needs!
Optional Services
Description
How We Charge
Cost
Preparation and Packaging
Packaging Item
Need the courier to bring supplies?
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We offer a range of high-quality DHL-branded packaging items.

One-off flyers, envelopes and smaller boxes are free of charge. Larger boxes and tubes can be ordered through Customer Service and will be provided by the courier at time of pickup, a charge applies.

Per Piece
6.00 USD minimum
Shipment Protection
Shipment Value Protection
Let your shipment travel with peace of mind.
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We recommend this comprehensive protection for your valuable or personal shipments, giving you peace of mind in the unlikely event of physical damage or loss.
By Shipment Value
14.60 USD or 1.12% of stated shipment value if higher
Extended Liability
Documents are valuable too!
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If you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend the DHL standard liability with this service.

It provides coverage and compensation in the case of loss or damage.

Per Shipment
5.60 USD
Pickup Options

Dedicated Pickup

Do you have a special pickup request?
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If your business needs a dedicated vehicle to collect unusual shipments, or a pickup outside normal business hours, we can arrange this for you.
Per Shipment
33.00 USD
Duty Billing Services
Duties and Taxes Paid
Who would like to pay the taxes?
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DHL Express can arrange for the shipper or a third party to be billed for any duties and taxes payable at destination, rather than the receiver of the shipment being billed.

Charges apply whenever the shipper requests that duties, taxes or other regulatory fees be billed outside of the destination country.

Per Shipment
31.00 USD
Delivery Options
Neutral Delivery
When you don't want to share the value of goods, like for gifts, with the receiver.
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This service allows for the delivery of non-document shipments, without any value of the product being shared or exposed to the receiver, since the commercial invoice is removed prior to delivery.
Per Shipment
31.00 USD
Saturday Delivery
Get your shipment moving on a Saturday.
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We offer Saturday delivery services to key cities in more than 70 countries.

To check availability, please contact our Customer Service.

Per Shipment
62.50 USD
Direct Signature
When you want to be sure the package is in the right hands.
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If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address.

DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

Per Shipment
7.50 USD
Additional Services
Change of Billing
You can request changes to your invoice.
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This applies when a customer requests a change of defined billing information on an already issued invoice.

Which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.

Per Shipment
47.50 USD
Printed Invoice
Still need a paper invoice?
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This service is for customers who require a paper invoice where e-billing is the agreed standard.

This service provides flexibility for a different invoicing method than what is already agreed.

Per Shipment
€ 3.00
More About Optional Services
More About Optional Services
  • Charges for Optional Services are in addition to applicable transportation charges.
  • Service availability is based on shipment and destination. All services may not be available in all areas.
  • Not all Optional Services are available for every shipment or in every country.
  • Services are subject to DHL Terms and Conditions, and/or as set forth on the waybill of the country of origin.
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