Help and Support

My VIP Care and Support Center

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Complaint? Compliment?
Go straight to the top and tell Ibra Mbaye, Country Manager Guinea Bissau
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Customer Service


Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Heroes Day
Jan 20
International Women's Day
Mar 8
Labour Day
May 1
Martyrs' Day
Aug 3
Independence Day (National Day)
Sep 24
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 08:00-18:00
Saturday: 08:00-12:00
Sunday: Closed
DHL Office
DHL Office
DHL International Guinea-Bissau
32, Avenida Osvaldo Vieira
+245 521 85 35 or +245 668 14 02

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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