Help and Support

My VIP Care and Support Center

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Customer Service

+383 38 400 371

Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
New Year Holiday
Jan 2
Orthodox Christmas Day
Jan 7
Independence Day
Feb 17
Catholic Easter
Apr 4
Constitution Day
Apr 9
Labour Day
May 1
Orthodox Easter
May 2
Europe Day
May 9
Eid al-Fitr
May 13
Eid al-Adha
Jul 20
Catholic Christmas Day
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 08:00 - 17:00
Saturday: 09:00 - 13:00
Sunday: Closed
DHL Office
DHL Office
DHL Express
Street Ahmet Krasniqi 254
10000 Prishtina

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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