Help and Support

My VIP Care and Support Center

Shipping Advice

Customs Clearance Advice

FAQs

Contact Us

What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Understanding Incoterms® rules – standardized trade terms for international trading.

Customs Regulatory Updates

Stay up-to-date on important customs regulations.

Shipping Online

Courier Pickups

Tracking and Monitoring

Duties and Taxes

Return Shipments

Payment and Billing

Account Protection

Email Us

How Can We Help?

Tracking	Customer Service
Sales	Billing
Claims

Complaint? Compliment?

Go straight to the top and tell Krists Ezeriņš, Managing Director DHL Express Latvia

Go Straight to the Top!

Chat with Us on WhatsApp

Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +371 25780857 to your phone contacts and start a WhatsApp chat!

Learn more about WhatsApp

Chat With Us

Our Digital Assistant is available 24/7 to answer your questions.

Call Us

Customer Service

+371 660 10 000

Questions and support for shipment status, delivery and courier pickups.

Holiday Hours

We're closed on these holidays.

New Year's Day	Jan 1
Labor day	May 1
Independence Day of the Republic of Latvia	May 4
Midsummer's Day	Jun 23
Midsummer's Day	Jun 24

Latvian Independence day	Nov 18
Christmas	Dec 24 - 26
New Year's Eve	Dec 31

Hours of Operation

Hours of Operation

Monday – Friday: 09:00 - 18:00

Saturday: Closed

Sunday: Closed

Maza Gramzdas str. 9A,
Lidosta "Riga", Marupe county
LV-1053

660 10 000

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!