Help and Support

My VIP Care and Support Center

Shipping Advice

Customs Clearance Advice

FAQs

What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Terms of Trade

Understanding Incoterms® rules – standardized trade terms for international trading.

Customs Regulatory Updates

Stay up-to-date on important customs regulations.

Shipping Online

Courier Pickups

Tracking and Monitoring

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How Can We Help?

Tracking	Customer Service
Sales	Billing
Claims

Complaint? Compliment?

Go straight to the top and tell Artis Dekšenieks, Managing Director DHL Express Latvia

Go Straight to the Top!

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Our Digital Assistant is available 24/7 to answer your questions.

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Call Us

Customer Service

+371 660 10 000

Questions and support for shipment status, delivery and courier pickups.

More Call Options

Customer Service Opening Hours: 08:00 -17:30
Saturday, Sunday and Holidays: Closed

Call Options:
Languages

Latvian
English

Topics

Tracking and Delivery
Dutiable Shipments and Customs Support
Other Questions

Holiday Hours

We're closed on these holidays.

New Year's Day	Jan 1
Labor day	May 1
Independence Day of the Republic of Latvia	May 4
Midsummer's Day	Jun 23 - 24
Latvian Independence day	Nov 18

Christmas	Dec 24 - 26
New Year's Eve	Dec 31

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Holidays

Hours of Operation

Monday – Friday: 09:00 - 18:00

Saturday: Closed

Sunday: Closed

DHL Office

Maza Gramzdas str. 9A,
Lidosta "Riga", Marupe county
LV-1053

660 10 000

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!