Damage Claim
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Complete required details
Please fill out the following form with your claim information, the request must be submited no later than 30 calendar days from the date that DHL accepted the Shipment, based on our terms and conditions.
Supporting Documentation
To attach a document click the browse button. Then select your file and click Open.
Note: Attachments must be under 5 MB, multiple documents should be uploaded as a zip file.
Note: Attachments must be under 5 MB, multiple documents should be uploaded as a zip file.
Types of documentation, that will help support your request. Photographs of the damaged item(s) and packaging (please include both inner and outer packaging).