Important Information
Suspension of Controlled Military Item Shipments
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DHL Express does not accept international shipments of Controlled Military Items subject to export controls.
This suspension does not include domestic shipments of Controlled Military Items or international shipments of licensed dual-use items.
If you are uncertain whether your shipment contains military items subject to export controls, please contact your national licensing authority (and/or the licensing authority in the country of origin and destination of the military items) to verify.
Demand Surcharge
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New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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Emergency Situation Surcharge
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New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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Indonesia – Imports
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Malaysia – Imports
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European Union and United Kingdom – Imports
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European Union – Imports
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Jersey – Imports
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MyDHL+ Features Help You!
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Shipments to Ireland Will Require City and Postcode
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As of July 2, 2023, when creating a shipment to Ireland in MyDHL+ and DHL Express shipping solutions
- City and postcode will be required for the Recipient address
New Customs Regulations from Around the World
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United Arab Emirates – Imports
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Weather Alert – Winter Storm Elliott May Cause Shipment Delays
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A major winter storm causing heavy snow and ice, freezing temperatures and hazardous conditions may impact our operations in the central U.S including our main regional Hub in Cincinnati. As a result, DHL delivery service may be delayed. The safety of our employees and partners is our top priority, and contingency plans have been put in place to minimize this storm’s potential impact.
We encourage those within the areas of impact to take all necessary measures to remain safe and heed the warnings of your local authorities. The DHL Express International Service Guarantee does not apply for late shipment delivery of DHL Express shipments caused by natural disasters or weather.
We will provide further updates, as available.
DHL Service Resumed
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Coming Soon – Changes to Help with Speedy Customs Clearance
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DHL Service Suspensions
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Fraudulent SMS Alert
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DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to download an application with the extension '.apk'. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS to phishing-dpdhl@dhl.com, include the suspicious phone number in the message. After reporting the fraudulent message, please delete it and under no circumstance should you download the application.