Important Information

DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to download an application with the extension '.apk'. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS to phishing-dpdhl@dhl.com, include the suspicious phone number in the message. After reporting the fraudulent message, please delete it and under no circumstance should you download the application.

View more information on fraud awareness

Annual Price Increase
DHL Express will update its prices, effective January 2022. In Nigeria, the average price increase will be 18.0%.
The price change applies to all discounted rates and agreements, where contracts allow.

Until further notice, DHL Express will not accept shipments of military items subject to national export (or extra-territorial re-export) controls. Customers will be notified as soon as the suspension is lifted.

This suspension does not include domestic shipments or shipments of licensed dual-use items.

If you are uncertain whether your shipment contains military items subject to national export controls, please contact your national licensing authority.

The Nigerian Federal Government has declared a Nationwide lockdown effective 30 March from 2300 until 13 April 2020. Only “Essential Goods and Services” may be transported, delivered or picked up in Nigeria and/ or Destination Nigeria. The following are some of the definition of Essential Goods and Services affecting DHL NG that can still be moved:

  1. Food – food processing, distribution and retail companies
  2. Petroleum, distribution and retail companies
  3. Medical products including Hospital supplies, equipment and protective equipment manufacturing and distribution
  4. Essential services – products that support essential services e.g. machinery required to keep Food production going, products required to keep medical support going (parts, machines, etc.),
  5. Production, manufacturing supply, logistics, transport, delivery, critical repairs and maintenance in relation to the rendering of essential services including components and equipment
  6. Transport for persons rendering essential services
  7. Financial services necessary for the functioning of the banking and payments environment

All vehicles conveying food and other essential humanitarian items will be screened thoroughly before they are allowed to enter restricted areas. Please check with the Consignee in Nigeria that they are open to accept shipments before sending.

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