Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Gagan Mukhia, Country Manager, DHL Express Nepal Pvt Ltd.
"Thank you for choosing DHL as your service provider; we ensure to deliver excellent & quality service every time, to every customer."
Sujana Karki, Head of Customer Service, DHL Express Nepal Pvt. Ltd.
"At DHL we pride ourselves in being insanely customer centric. Please share your feedback with us to help us improve and give you the best customer experience that you deserve."
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