Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Gagan Mukhia, Country Manager, DHL Express Nepal Pvt Ltd.
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Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service

+977 01 5970071

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

Billing Query
Mon – Fri: 09:30 AM - 06:00 PM
01 5970072

Custom Clearance Query
Sun – Fri: 09:30 AM - 06:00 PM
01 5970273

Holiday Hours
We're closed on these holidays.
Labor Day
May 1
Dashami
Oct 5
Bhai Tika
Oct 25
Hours of Operation
Hours of Operation
Sunday – Friday: 08:30 – 19:00
Saturday: Closed
Public Holidays: 9:30 - 16:00
DHL Office
DHL Office
DHL Express (Nepal) Pvt. Ltd.
KUK Building
Sinamangal Chowk
G P O Box 21841
Kathmandu
Near Tribhuvan International Airport

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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