Important Information
Updates to DHL Express Services and Surcharges
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Fuel Surcharge Index Update
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Suspension of Controlled Military Item Shipments
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DHL Express does not accept international shipments of Controlled Military Items subject to export controls.
This suspension does not include domestic shipments of Controlled Military Items or international shipments of licensed dual-use items.
If you are uncertain whether your shipment contains military items subject to export controls, please contact your national licensing authority (and/or the licensing authority in the country of origin and destination of the military items) to verify.
DHL Express Announces 2025 Rate Adjustment
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Demand Surcharge
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Fraudulent Messages Alert
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DHL has been alerted to the unauthorised use of its business name in SMS messages or emails asking receivers to download an application or access a link. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS with the phone number or forwarding the suspicious email to phishing-dpdhl@dhl.com. After reporting the fraudulent message, please delete it and under no circumstances should you download the application or click on the link.
New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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Emergency Situation Surcharge
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New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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Indonesia – Imports
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Malaysia – Imports
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European Union and United Kingdom – Imports
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European Union – Imports
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Changes in Romania customs duties and taxes payment options
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As of September 4, 2023, DHL will no longer accept bank transfers as a method of paying duties and taxes for customs agency accounts.
Duty and tax payment options:
- Customs account: Establish an account at a customs office and provide details to the import agent
- DHL Express additional service: Utilize the applicable customs service charge of “Duty Tax Importer” or “Duty Tax Receiver”
Jersey – Imports
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MyDHL+ Features Help You!
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Shipments to Ireland Will Require City and Postcode
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As of July 2, 2023, when creating a shipment to Ireland in MyDHL+ and DHL Express shipping solutions
- City and postcode will be required for the Recipient address
New Customs Regulations from Around the World
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Introduction of RO e-Transport system for high fiscal risk goods
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As of July 1, 2022, customers shipping high fiscal risk goods (vegetables, fruits, drinks, salt, plaster, lime, cement, clothing, footwear, iron, and steel) of minimum value 10.000 LEI or minimum weight 500 kg transported by road on the Romanian territory have to declare the transportation with National Agency for Tax Administration via the RO e-Transport System and obtain an UIT code to accompany each shipment before transportation on the Romanian territory begins.
To obtain the registration number of the vehicle that will transport your shipment in order to declare it in the e-transport system, as well as to communicate the UIT code in connection with the Waybill number, please contact us using the dedicated email address: e_transport@dhl.com.
United Arab Emirates – Imports
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DHL Service Resumed
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Coming Soon – Changes to Help with Speedy Customs Clearance
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DHL Service Suspensions
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