Help and Support

My VIP Care and Support Center

Email Us
How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Bogdan Constantin Enache, Country Managing Director
Chat With Us
Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service

021 222 1 777

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
Customs Clearance
021 206 71 20
Whatsapp
  Chat with Us on WhatsApp

  Learn more about WhatsApp

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1-2
Day of the Union of the Romanian Principalities
Jan 24
Labour Day
May 1
Great Friday
May 3
Orthodox Easter
May 5-6
Children's Day
Jun 1
Whitsuntide
Jun 24
Assumption of the Virgin Mary
Aug 15
St Andrew
Nov 30
National Day
Dec 1
Christmas
Dec 25-26
Show More
Show Less
Holidays
Hours of Operation
Hours of Operation
Customer Service
Monday – Friday: 8:00 - 18:00
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL International Romania S.R.L.
Calea Floreasca, nr.169A, etaj 8, sector 1
Bucuresti, Romania
J40/13745/1991
CUI 1590678

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Back to Top