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Shipping Advice

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FAQs

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What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Customs Terms of Trade

Understanding Incoterms® rules – standardized trade terms for international trading.

Shipping Online

Courier Pickups

Tracking and Monitoring

Duties and Taxes

Return Shipments

Payment and Billing

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Customer Service

021 222 1 777

Questions and support for shipment status, delivery and courier pickups.

Holiday Hours

We’re closed on these holidays

New Year's Day	Jan 1
The Union of the Romanian Principalities	Jan 24
Labour Day	May 1
Orthodox Easter	May 2
Child Day	Jun 1

St Mary	Aug 15
St Andrei	Nov 30
Romania National Day	Dec 1
Christmas	Dec 25

DHL International Romania S.R.L.
Calea Floreasca, nr.169A, etaj 8, sector 1
Bucuresti, Romania
J40/13745/1991
CUI 1590678

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