Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
DHL Manager
Herbert Vongpusanachai Managing Director, DHL Express Thailand and Head of Indochina
"Service excellence, speed, right 1st time and can-do spirit are integral parts of DHL people and business. We will do every way to provide you the best service to meet your expectations."
Pimprapa Rawephatsopon Senior Director – Customer Services, DHL Express Thailand
“We are here to deliver you the best service living up to your satisfaction. Let us know how we perform, so we can make it better.”
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