Help and Support

My VIP Care and Support Center

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Complaint? Compliment?
Go straight to the top and tell Herbert Vongpusanachai Managing Director, DHL Express Thailand and Head of Indochina
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Customer Service

662 345 5000

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

General Shipping

Billing and Invoicing
Mon - Fri: 0900 – 1700
Sat, Sun, PH: Closed

Technical Support for Online Shipping Tools
Mon - Fri: 0830 - 1730
Sat, Sun, PH: Closed

Customs Clearance Department

Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Lunar New Year
Feb 12
Chakri Memorial Day
Apr 6
Songkran Festival
Apr 13
Songkran Festival
Apr 14
Songkran Festival
Apr 15
Labor Day
May 1
Coronation Day
May 4
H.M. Queen Suthida Bajrasudhabimalalakshana's Birthday
Jun 3
H.M. King Maha Vajiralongkorn Phra Vajiraklaochaoyuhua's Birthday
Jul 28
H.M. Queen Sirikit The Queen Mother's Birthday/ Mother's Day
Aug 12
Special Public Holiday for Finance Institution
Sep 24
H.M. King Bhumibol Adulyadej The Great Memorial Day
Oct 13
Chulalongkorn Day
Oct 23
H.M. King Bhumibol Adulyadej The Great's Birthday/ National Day/ Father's Day
Dec 5
Constitution Day
Dec 10
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Hours of Operation
Hours of Operation
Monday – Friday: 08:30-17:30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL Express International (Thailand) Ltd.
319 Chamchuri Square Building. Floor 22 and 23
Phayathai Road, Khwaeng Pathumwan
Khet Pathumwan, Bangkok 10330

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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