Optional Services

DHL offers a wide range of Optional Services – from non-standard deliveries and billing options, to climate neutral shipping – giving you flexible service options to fit your shipping needs!
Optional Services
Description
How We Charge
Cost
Preparation and Packaging
Shipment Preparation
Get extra hands to help with shipment volume fluctuations.
Show More
Show Less

This is a convenient, fast and reliable service for seasonal or irregular shipments that require extra resources for their preparation.

DHL manages the entire process of waybill preparation, content selection, labelling and packaging, then sends the shipments to the designated domestic or international addresses.

Contact Customer Service or your Sales Representative for details.

Per Shipment
350.00 UAH
Packaging Item
Need packaging material?
Show More
Show Less

We offer a range of high-quality DHL-branded packaging items.

Envelopes and small boxes are free of charge. Larger boxes and tubes can be ordered through Customer Service and will be provided by the courier at time of pickup, a charge applies.

Per Piece
90.00 UAH
Shipment Protection
Shipment Insurance
Additional protection for your valuable goods.
Show More
Show Less
We recommend this comprehensive protection for your valuable or personal shipments, giving you peace of mind in the unlikely event of physical damage or loss. Terms and Conditions apply.
By Shipment Value
1% of shipment value with minimum charge of 300.00 UAH
Extended Liability
Documents are valuable too!
Show More
Show Less

If you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend the DHL standard liability with this service.

In the event of full or partial loss to a document shipment, a fixed compensation will be paid.

Per Shipment
125.00 UAH
Pickup Options
Saturday Pickup
Shipping on Saturday.
Show More
Show Less
In countries where Saturday is not a normal working day, DHL can arrange an ad-hoc pickup of smaller shipments up to 30 kg. The service is available at selected postal locations only. For further details contact Customer Service.
Per Shipment
375.00 UAH
Duty Billing Services
Duties and Taxes Paid
Absorb destination duties and taxes.
Show More
Show Less

DHL Express can arrange for the shipper or a third party to be billed for any duties and taxes payable at destination, rather than the receiver of the shipment being billed.

Charges apply whenever the shipper requests that duties, taxes or other regulatory fees be billed outside of the destination country.

Per Shipment
2% of fiscal charges with minimum of 450.00 UAH
Delivery Options
Saturday Delivery
Have your shipment delivered on a Saturday.
Show More
Show Less

We offer Saturday delivery services to key cities in more than 70 countries.

To check availability, please contact our Customer Service.

Per Shipment
900.00 UAH
Residential Address
Get alerts and scheduling options for home deliveries.
Show More
Show Less

Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential.

For such shipments, DHL Express will proactively notify the receiver via email or SMS about the shipment’s progress. Receivers can then select the most suitable delivery option on the On Demand Delivery website.

Per Shipment
90.00 грн
Direct Signature
When you want to be sure the package is in the right hands.
Show More
Show Less

If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address.

DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

Per Shipment
155.00 UAH
Dedicated Delivery
We can make special delivery arrangements when needed.
Show More
Show Less
At customer’s request, an immediate or non-routine, once only delivery of a shipment within a normal working day or a holiday that involves a specific vehicle such as tail lift truck or more than one courier. For further assistance please contact your local Customer Service.
Per Shipment
Minimum charge of 100.00 UAH
Additional Services
Change of Billing
When changes to your billing invoice are required.
Show More
Show Less
This applies when a customer requests a change of defined billing information on an already issued invoice, which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.
Per Shipment
900.00 UAH
More About Optional Services
More About Optional Services
  • Charges for Optional Services are in addition to applicable transportation charges.
  • Service availability is based on shipment and destination. All services may not be available in all areas.
  • Not all Optional Services are available for every shipment or in every country.
  • Services are subject to DHL Terms and Conditions, and/or as set forth on the waybill of the country of origin.
  • All Rates stated here are in UAH. Fuel surcharges and taxes are not included.
Back to Top