Late Arrivals

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Invoice Number

Waybill Number (Must be 10 digits)

Payment Round up to the nearest whole dollar

Pick Up Date

Requested Refund Amount (USD)

Claimant Information

Please complete the following information regarding who is filing the claim.

The DHL claim policy states that only two parties have the right to submit a claim: the bill-to party (DHL account holder) or, in certain cases, the shipper.

Contact Name

Company Name

Email Address

Phone Number

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DHL Express Money Back Guarantee

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By clicking this box, I confirm I understand that the billed party will receive the refund.

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