Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Mahmoud Haj Hussein, DHL Express UAE Country Manager
"Connecting People Improving Lives is our promise to our People and our Customers. Our daily business enables local as well as global trade, and this helps to make the world a little better by offering chances to people and to businesses. Our team of international specialists at DHL are working around the clock to ensure excellence is simply delivered whilst keeping safety at the forefront of everything we do."
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