Surcharges

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Exceptional Activity

Fuel Surcharge

Surcharge	Description	How We Charge	Cost

Dangerous Goods
Full Dangerous Goods	Shipping Dangerous Goods Show More Show Less Full Dangerous Goods A surcharge is applied per shipment when the transportation of shipments involves handling substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations. Contractual agreement required.	Per Shipment	AED 400.00
Excepted Quantities	Shipping Dangerous Goods in Excepted Quantities Show More Show Less Excepted Quantities A fixed surcharge per shipment applies, when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations. Contractual agreement required.	Per Shipment	AED 25.00
Dry Ice UN1845	When cool is not cold enough Show More Show Less A surcharge is applied per shipment when the transportation of shipments involves handling Dry Ice UN1845 as a freezing agent for non-dangerous goods such as diagnostic specimens. Contractual agreement required.	Per Shipment	AED 50.00
Consumer Goods	Packages containing perfumes and prescription medicine intended for retail. Show More Show Less A surcharge is applied for shipments containing consumer goods such as perfumes, aftershaves, aerosols, nail varnish and prescription medicines as covered by the IATA ID8000 section and packed in a form intended for retail sale and shipped to private individuals (B2C). Contractual agreement required.	Per Shipment	AED 100.00
Limited Quantities ADR	Shipping Dangerous Goods by road. Show More Show Less A surcharge is applied per shipment when the ground handling and transportation of shipments involves substances and commodities that are in Limited Quantities. In compliance with ADR regulations and which are restricted from air transportation. Such dangerous goods are restricted to no more than 30kg per piece and are accepted from approved Shippers only.	Per Shipment	AED 100.00
Lithium Batteries (Loose) - Lithium Ion PI 965, Section II, Lithium Metal PI 968, Section II	Shipping loose lithium batteries. Show More Show Less Lithium Ion PI 965, Section II A service charge will be assessed on each shipment containing loose Lithium Ion batteries (PI 965, Section II). Such shipments must be compliant with the appropriate IATA Packing Instructions and are accepted from approved shippers only. Lithium Metal PI 968, Section II DHL Express will not accept any shipment containing loose Lithium Metal batteries (PI 968, Section II) or equipment that is known or suspected to contain defective or damaged batteries.	Per Shipment	AED 400.00
Lithium Batteries (with Equipment) - Lithium Ion PI 966, Section II, Lithium Metal PI969, Section II	Shipping lithium batteries with equipment Show More Show Less Lithium Ion PI 966, Section II A service charge will be assessed on each shipment containing Lithium Ion batteries with equipment. Such shipments must be complient with the approriate IATA Packing Instruction 966, Section II and are accepted from approved shippers only. Lithium Metal PI969, Section II A service charge will be assessed on each shipment containing Lithium Metal batteries with equipment. Such shipments must be complient with the approriate IATA Packing Instruction 969, Section II and are accepted from approved shippers only.	Per Shipment	AED 25.00
Lithium Batteries (in Equipment) - Lithium Ion PI 967, Section II, Lithium Metal PI970, Section II	Shipping lithium batteries in equipment Show More Show Less Lithium Ion PI 967, Section II Shipments containing Lithium Ion batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 967, Section II. Lithium Metal PI970, Section II Shipments containing Lithium Metal batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 970, Section II. DHL reserves the right to reject shipments known or suspected to contain defective or damaged batteries.	Per Shipment	No Charge
Biological Substances	Shipping biological substances Show More Show Less Shipments containing Biological Substances Category B (UN3373) or genetically modified organisms as per UN3245 are only accepted in combination with DHL Medical Express. Contractual agreement required.	Per Shipment	No Charge

Shipping Lithium Batteries

Remote Area Services
Remote Area Delivery	When shipping to a remote area Show More Show Less This surcharge applies when a shipment is delivered to a location that is distant or difficult to serve. Applies to domestic and international shipments.	Per Shipment	International: AED 1.86 per kg/lb with minimum charge of AED 100.00 Domestic: AED 1.86 per kg/lb with minimum charge of AED 75.00
Remote Area Pickup	Importing shipments from remote pickup locations Show More Show Less This surcharge applies when an import shipment is collected from a location that is distant or difficult to serve. Applies to domestic and international shipments.	Per Shipment	AED 75.00

Check for Remote Locations

Security Services
Elevated Risk	Countries where DHL operates at elevated risk. Show More Show Less A surcharge is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Countries affected (subject to change): Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria and Yemen	Per Shipment	AED 85.00
Restricted Destination	Shipping in compliance with trade restrictions Show More Show Less A surcharge applies when shipping goods to or importing from a destination country that is subject to specific trade restrictions imposed by the UN Security Council. Countries affected (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen	Per Shipment	AED125.00
Exporter Validation	Cases your shipment may require additional validation Show More Show Less Applies when shipping to or importing from a destination country subject to exporter validation requirements due to trade restrictions imposed by national legislation such as the European Union or the US Office of Foreign Assets Control (OFAC). Countries affected (subject to change): Afghanistan, Belarus, Myanmar, Zimbabwe and Lebanon	Per Shipment	€30.00

Data Correction
Address Correction	Our priority is to get your shipment in the right hands. Show More Show Less A fixed surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and DHL is subsequently unable to deliver the shipment. DHL searches and determines the correct address to complete the delivery. Applies to domestic and international shipments.	Per Shipment	International: AED 50.00 Domestic: AED24.00
Data Entry	The benefit of centralized data is on-time deliveries. Show More Show Less A surcharge applies for each shipment consigned with non-electronic, paper based manual house waybills. Electronic shipping documentation incurs no additional charges.	Per Shipment	AED 20.00

Non-Standard Shipments
Overweight Piece	Shipment pieces exceeding 70 kg Show More Show Less A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70kg. Applies to domestic and international shipments.	Per Piece	International: AED 350 Domestic: AED 185
Oversize Piece	Large pieces exceeding 120 cm Show More Show Less A fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120 cm. Does not apply to pieces already subject to Overweight Piece surcharge Applies to domestic and international shipments.	Per Piece	International: AED 330 Domestic: AED 85
Non-Stackable Pallet	When shipping non-stackable pallets Show More Show Less This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging material. Applies to domestic and international shipments.	Per Piece	International: AED 720 Domestic: AED 350

Other Surcharges
Emergency Situation	Service continuation in emergency situations Show More Show Less This surcharge applies in exceptional cases when DHL is required to recover costs associated with temporary emergency situations beyond DHL’s control which could not be reasonably anticipated at the commencement of an agreement.	View More	View More

Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.

Domestic and International Time Definite services

Month	Surcharges
December 2021	22.25%
November 2021	19.75%
October 2021	18.25%

More About Fuel Surcharge

Show Less

The fuel surcharge for International Time Definite and Day Definite services will be based on the monthly average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy.

There will be a two month lag in the application of the index. For example, the monthly average price for fuel in January is used to determine the applicable surcharge for March. This is due to the release dates of the spot pricing data.

The fuel surcharge applies to transportation charges on all services and to the following surcharges (where applicable):

Saturday Delivery
Saturday Pickup
Elevated Risk
Emergency Situation
Remote Area Delivery
Remote Area Pickup
Dedicated Pickup
Dedicated Delivery
Residential Address
Overweight Piece
Oversize Piece
Non-Stackable Pallet

DHL Express reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.

Jet Fuel Index (USD per gallon)

Show Less

At least	But Less Than	Surcharge
$0.52	$0.55	7.50%
$0.55	$0.58	7.75%
$0.58	$0.61	8.00%
$0.61	$0.64	8.25%
$0.64	$0.67	8.50%
$0.67	$0.70	8.75%
$0.70	$0.73	9.00%
$0.73	$0.76	9.25%
$0.76	$0.79	9.50%
$0.79	$0.82	9.75%
$0.82	$0.85	10.00%
$0.85	$0.88	10.25%
$0.88	$0.91	10.50%
$0.91	$0.94	10.75%
$0.94	$0.97	11.00%
$0.97	$1.00	11.25%
$1.00	$1.03	11.50%
$1.03	$1.06	11.75%
$1.06	$1.09	12.00%
$1.09	$1.12	12.25%
$1.12	$1.15	12.50%
$1.15	$1.18	12.75%
$1.18	$1.21	13.00%
$1.21	$1.24	13.25%
$1.24	$1.27	13.50%
$1.27	$1.30	13.75%
$1.30	$1.33	14.00%
$1.33	$1.36	14.25%
$1.36	$1.39	14.50%
$1.39	$1.42	14.75%
$1.42	$1.45	15.00%
$1.45	$1.48	15.25%
$1.48	$1.51	15.50%
$1.51	$1.54	15.75%
$1.54	$1.57	16.00%
$1.57	$1.60	16.25%
$1.60	$1.63	16.50%
$1.63	$1.66	16.75%
$1.66	$1.69	17.00%
$1.69	$1.72	17.25%
$1.72	$1.75	17.50%
$1.75	$1.78	17.75%
$1.78	$1.81	18.00%
$1.81	$1.84	18.25%
$1.84	$1.87	18.50%
$1.87	$1.90	18.75%
$1.90	$1.93	19.00%
$1.93	$1.96	19.25%
$1.96	$1.99	19.50%
$1.99	$2.02	19.75%
$2.02	$2.05	20.00%
$2.05	$2.08	20.25%
$2.08	$2.11	20.50%
$2.11	$2.14	20.75%
$2.14	$2.17	21.00%
$2.17	$2.20	21.25%
$2.20	$2.23	21.50%
$2.23	$2.26	21.75%
$2.26	$2.29	22.00%
$2.29	$2.32	22.25%
$2.32	$2.35	22.50%
$2.35	$2.38	22.75%
$2.38	$2.41	23.00%
$2.41	$2.44	23.25%
$2.44	$2.47	23.50%
$2.47	$2.50	23.75%
$2.50	$2.53	24.00%
$2.53	$2.56	24.25%
$2.56	$2.59	24.50%
$2.59	$2.62	24.75%
$2.62	$2.65	25.00%

Delivery Services

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Optional Services

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Customs Services

We understand the importance of clearing customs quickly. Our selection of standard and specialized services are designed to help!